Introduction
At 50/50Lott, we take your privacy seriously. We provide users ("You") of our services—available through the website 5050lott.se and/or mobile applications—with detailed information about the types of personal data we collect and how we handle it. This Privacy Policy, along with our Terms and Conditions, explains:
- How we collect and use your personal data
- Your rights and choices regarding your personal information
- How you can access and update your data
If you have any questions or complaints regarding this Privacy Policy or our data practices, please reach out to our Data Protection Officer at contact@5050lott.se.
What is Personal Data?
Personal data refers to any information that identifies or could identify you, such as:
- Your full name
- Home address
- Copy of your passport or other ID
When we collect and determine the purposes for processing your personal information, 50/50Lott acts as the Data Controller.
We strictly adhere to the General Data Protection Regulation (GDPR) and other applicable European and national privacy laws.
Categories of Information Collected and Purpose of Processing
Data Collected to Fulfill Legal Obligations
To comply with legal requirements (e.g., gambling regulations and anti-money laundering laws), we collect:
- Contact Details: Full name, date of birth, residential address, email, phone number
- Official Identification: Passport or ID card with photo
- Gaming Limits: Self-imposed play limits
- Customer Support Records: Emails and live chat conversations
Additionally, we may process anonymized behavioral data and share it with third-party research organizations to help combat gambling-related issues.
Data Collected to Provide Our Services
We gather the following to operate and enhance our services:
- Technical Data: Username, IP address, browser type, demographic data, device location, referring pages, and operating system
- Device Information: Device ID, installed software, browser cookies, gaming activity
- Financial Data: Credit card number, cardholder’s name, expiration date, billing address, bank name, and account number
- Subscription Data: Name, surname, and email for newsletter and promotional subscriptions
Data Collected Based on Legitimate Interests
We may also collect, process, and retain your personal data if we believe it is necessary for achieving our business and commercial objectives, without infringing on your privacy rights. This includes:
- Sending marketing updates, newsletters, and bonus offers
- Maintaining, updating, and troubleshooting our service
- Preventing and investigating fraud and irregular activities
If you require more detailed information regarding processing based on legitimate interests, please contact our Data Protection Officer at contact@5050lott.se.
Opting Out of Marketing Communications
f you prefer not to receive marketing messages from us, you can update your preferences at any time. Simply go to the "Communication" section under "My Account" on our website 5050lott.se and adjust how you wish to be contacted.
Information Sharing
We share your personal data only with trusted companies that help us deliver the services you request and support our business operations. These include, but are not limited to:
- Payment and card processing providers
- Customer support services
- Marketing agencies
- Data storage providers
- Business analytics firms
All third-party providers we work with have binding agreements with us, ensuring that your personal data is processed only to the extent necessary to provide their services.
Other Circumstances for Data Disclosure
We may also disclose your personal information under the following circumstances:
- Legal Compliance: To comply with legal requirements, such as court orders or similar legal procedures.
- Regulatory Obligations: To meet requirements set by licensing and regulatory authorities, as well as other applicable legislation in various jurisdictions.
- Protection and Fraud Prevention: When we believe disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a governmental request.
- Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets. You will be notified via email and/or a prominent notice on our service about any changes in ownership or use of your personal data, along with any choices you may have regarding your information.
- Sports Integrity Cooperation: When collaborating with third-party organizations to detect and prevent match-fixing.
- Consent-Based Sharing: To any third party if you have previously given your explicit consent.
Identity Verification Through Third Parties
In certain cases, we are legally required to verify your identity using third-party providers. This involves:
- Sharing your personal data with verification service providers
- Receiving personal data from these providers
- Making decisions based on the information obtained
Please note:
Such data sharing may involve transferring your personal information to countries outside the EU/EEA.
You can find more about how identity verification data is processed by reading TransUnion’s Privacy Notice here: 👉 TransUnion Privacy Notice
International Data Transfers
Your personal data may be transferred to countries outside the EU/EEA in compliance with applicable laws and this Privacy Policy.
When we transfer data internationally, we ensure:
- Contracts with third parties include sufficient safeguards for your information.
- We only engage with partners who guarantee a level of data protection comparable to that within the EU/EEA.
When you choose to communicate with us through social media platforms, any information you provide will be linked to your personal social media account. To exercise your rights or to request the deletion of communications between you and us on such platforms, you must contact the respective social media provider directly.
Cookies
We use cookies to ensure our website operates efficiently and to enhance your user experience. Cookies may help us remember your preferences and profile information, and they also allow us to collect statistical data about general usage and traffic, without containing personal data.
Third-Party Cookies
Our service incorporates active JavaScript content from third-party providers such as FeatureSpace Limited and Google Analytics. As a result, these providers may access your personal data when you use our service, potentially transferring it to countries outside the EU/EEA. You can prevent this by disabling JavaScript in your browser settings, but please be aware that doing so might significantly impair the functionality of our service, and you might not be able to access it fully. In such cases, we disclaim responsibility for any damages resulting from third-party content.
Widgets
Our platform includes social media features like Facebook’s "Like" button and interactive widgets such as the "Share This" button. These features may collect information such as your IP address and the page you are visiting on our site, and they may set cookies to function correctly. Social media features and widgets are either hosted directly on our platform or by third parties, and your interactions with them are governed by the privacy policies of their respective providers.
Links to Other Websites
Our service contains links to external websites whose privacy practices may differ from those of 50/50Lott. If you submit personal data to any of these third-party sites, your information will be governed by their respective privacy policies. We encourage you to review the privacy policies of any website you visit carefully.
Surveys or Competitions
From time to time, we may offer you opportunities to participate in surveys or competitions hosted on our website. Participation is entirely voluntary, and you may be asked to provide personally identifiable information if you choose to take part. It is always your decision whether to disclose the requested information.
Testimonials
We may display customer testimonials, reviews, or comments on our service, which might include personally identifiable information. Before publishing a testimonial, we obtain the customer's consent via email to post their name along with their comment. If you wish to request the removal of your personal data from testimonials or comments, please contact us at contact@5050lott.se.
Data Retention
We retain your personal data for as long as your account remains active and, where applicable, even after account closure, in accordance with our data retention policies and legal obligations. The duration for which different types of personal data are retained is determined by specific legal and regulatory requirements, including those related to anti-money laundering laws. If you wish to cancel your account or request that we no longer process your personal information, you can contact us at contact@5050lott.se. Please note that cancelling your account or requesting deletion does not automatically entitle us to erase your data, particularly where legal retention obligations exist. Even after closure, your information may be retained to comply with legal obligations, resolve disputes, and enforce our agreements.
Security
Protecting your personal data is one of our top priorities. We adhere to industry-standard security practices to safeguard personal data both during transmission and once it is received. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. All data collected through our service is transmitted using Secure Socket Layer (SSL) encryption. Additionally, 50/50Lott complies with the Payment Card Industry Data Security Standard (PCI DSS) to further ensure the security of your payment information.
Your Rights
You have several rights concerning the personal data we hold about you. If you would like to know which personal information we maintain, you can contact us at contact@5050lott.se. You have the right to request updates to any incomplete personal data. The easiest way to make changes is by updating the necessary information within the "My Account" section of our website.
You also have the right to withdraw your consent whenever we process your personal data based on consent, and you have the right to object to such processing. Furthermore, if you believe that your rights under the General Data Protection Regulation (Regulation (EU) 2016/679) have been violated, you have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner in Malta. You may also file a complaint with the supervisory authority in your country of residence, place of work, or the location where the alleged infringement occurred.
Additionally, you have the right to request the transfer of your personal data to another data controller. Your personal information will be provided in a structured, commonly used, and machine-readable format. Although you have the right to request the erasure of your data, please note that in some cases, we may not be able to delete all data entirely due to legal obligations.
Notice of Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes to our information handling practices. Should we make significant modifications that materially impact your rights, we will notify you by email (sent to the email address associated with your account) or through a prominent announcement on our service before the changes take effect. Nevertheless, we encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or if you wish to contact us regarding the handling of your personal data, please email our Data Protection Officer at contact@5050lott.se.