Play Safely & Responsibly

Spelpaus Spelgränser Självtest

Terms & Conditions

1. Company Details

50/50Lott operates under the brand name 50/50Lott, and any reference to 50/50Lott should be understood as referring directly to 50/50Lott. The Company is also responsible for managing and maintaining the website 5050lott.se.

If members of the public or registered users have any inquiries or need to contact us, they can do so via: Email: contact@5050lott.se

2. Terms and Conditions

These terms and conditions ("General Terms"), together with our Privacy Policy, Cookie Policy, and specific Game Rules (collectively referred to as "the Rules"), form the complete set of conditions that govern the contractual relationship between 50/50Lott and each individual who registers with us and subsequently uses the Website as a registered player ("player", "user", "you", "your").

Before creating an account on 5050lott.se, you are required to read and accept all parts of the Rules carefully. If you do not agree with the Rules at any point, you must refrain from using or continuing to use the Website. It is your responsibility to stay informed about the applicable game rules every time you participate.

50/50Lott reserves the right to amend the Rules when necessary:

  • To comply with legal and/or regulatory requirements or to reflect changes in such requirements.
  • For commercial reasons or to fulfill specific business needs.
  • To align with particular requirements from our suppliers.

We may also revise specific game rules as needed.

If any changes to the Rules occur that are not considered minor, you will be notified and provided with a summary of the changes before you next access or use the Website. You will then have the opportunity to accept the changes. If you do not wish to continue using the Website and/or services after a change, you may withdraw your available funds and close your account by contacting our customer support team.

These Rules constitute the full, final, binding, and exclusive agreement between you and 50/50Lott concerning your use of the Website and its services. We strongly recommend that you review the Rules thoroughly and keep a printed copy for your records.

Regulatory Status

50/50Lott is licensed to offer gaming services in Sweden under a license issued by the Swedish Gambling Authority (Spelinspektionen, "Si"), and we operate under their supervision. Holding this license allows us to provide commercial online gambling for real money ("the Games") along with associated gaming services to registered users ("the Services"). At any time, you can verify our license status by visiting the relevant section of the Spelinspektionen website, available here: 👉 Companies with a Gambling License – Spelinspektionen

3. General Eligibility Requirements and Website Use

At 50/50Lott, access to the website allows users to participate in the games offered. Under no circumstances may a person under the age of eighteen (18) register as a user or hold a gaming account. If we discover or reasonably suspect that a user is underage, we reserve the right to request documentation verifying their age. We may temporarily suspend the account until satisfactory proof of age is provided. Additionally, we reserve the right to terminate an account and, as per Clause 4.6.4, withhold any winnings if this condition is violated.

The website is intended exclusively for individuals residing or habitually residing in Sweden. To ensure compliance, we reserve the right to perform address verification checks, including using third-party systems. If we suspect that you are not eligible under these requirements, we may temporarily block your account while an investigation is conducted. Breaching these eligibility rules may lead to account termination and forfeiture of winnings.

If you are employed by 50/50Lott, professionally affiliated with us, or closely related to any of our employees, you are prohibited from using the website as either a user or a player.

Provided you meet the eligibility requirements outlined here and continue to comply with the applicable Rules and regulations, you may access and use the website and its services. However, your use must not involve copying, distributing, or modifying the website content without written permission; using or modifying the website's content beyond what is explicitly permitted; disrupting connected servers or networks; utilizing automated systems or software (such as bots) to interact with the services; using the website for fraudulent or misleading purposes; or circumventing or interfering with security features.

We reserve the right to perform checks to ensure compliance with these terms and may close your account and withhold winnings if violations occur.

By accessing the website, utilizing the services, and participating in games, you acknowledge that gambling involves financial risk. No guarantees of results or financial gain are made. You accept that factors beyond your control, including random number generators and automation, influence the games and their outcomes.

4. Registration on the Website and Opening a Gaming Account

4.1. Gaming Accounts

To access the website, participate in games, and play for real money, you must register an account ("Account") with us and deposit funds as specified in Section 5. Registration requires your Swedish personal identity number, full name, date of birth, permanent address, a valid email address, and phone number. Verification via BankID is mandatory to complete your registration.

By submitting your registration, you agree to our Rules and confirm that:

  • You meet all eligibility criteria;
  • You are acting on your own behalf;
  • You are not declared bankrupt or assigned a guardian under Swedish law;
  • You have full legal capacity;
  • You are not acting for any third party;
  • You are not using funds derived from criminal activities;
  • You are not using someone else's payment methods;
  • You have not self-excluded from gambling through us or Spelpaus.se;
  • You are otherwise deemed suitable for account registration by 50/50Lott.

It is your responsibility to keep your information accurate and updated, notifying customer support or updating your details through your account settings.

To comply with anti-money laundering laws (2017:630), we reserve the right to verify your information and request additional documentation, such as photo ID, income statements, or bank statements. Failure to provide requested documents may lead to account suspension or closure.

When logging in, authentication through BankID, security code, facial recognition, or fingerprint is required depending on your device. BankID is personal and should be handled securely; never share it with others. Always log out after a session and secure your device to prevent unauthorized access.

If your login credentials are used, any activities or transactions will be deemed initiated by you. If you suspect fraud or unauthorized access, immediately contact support at support@5050lott.se. In such cases, we may temporarily block your account pending investigation.

4.2. General Restrictions

You are only permitted to open and maintain one active account on the website. We reserve the right to perform checks to verify that you do not hold multiple accounts. If we determine that you have more than one active account, we may:

  • Immediately terminate any active promotions,
  • Forfeit any bonus funds and winnings derived from bonus funds associated with duplicate accounts,
  • Permanently close additional accounts,
  • Or merge any duplicate accounts into the originally verified account.

Your account is intended solely for your personal use. You may not allow any third party to access or use your account. Selling, transferring, exchanging, or transferring funds between accounts is strictly prohibited. Similarly, you may not acquire accounts or funds from other players.

We reserve the right to carry out verification checks to confirm that only the registered player accesses the account. If we suspect or confirm third-party access, we may block the account temporarily.

All accounts must operate in Swedish Krona (SEK). Funds held in accounts are treated as accounting assets and are segregated from 50/50Lott’s corporate funds, providing you with separation rights in case of insolvency. Please note that your account does not accrue any interest. 50/50Lott does not offer financial services and should not be treated as a financial institution.

4.3. Management of Your Account by 50/50Lott

50/50Lott is responsible for managing player accounts, including the calculation of available funds, reserved funds, wagered amounts, and winnings. We handle all aspects of refunds, withdrawals, and deductions of applicable fees according to these Terms and Conditions. We reserve the right to refuse the opening of an account or to close an existing one at our discretion. If an account is closed, contractual obligations already incurred will be honored unless the closure occurs because of:

  • Breach of the Terms or Rules,
  • Involvement in unauthorized activities such as law violations, infringement of third-party rights, fraud, or cheating.

An account will be considered inactive if no login, logout, or participation in games occurs within a continuous twelve (12) month period. You will be notified at least thirty (30) days before your account becomes inactive. Should your account remain inactive and have a positive balance, 50/50Lott may deduct a monthly administrative fee of 50 SEK.

You can reactivate your account anytime by simply logging in and playing any of the available games or withdrawing your remaining funds. Accounts with zero balance that remain inactive may be permanently closed.

4.4. Your Use of the Account

Through your account on 5050lott.se, you can deposit and withdraw funds (as described in Section 5), participate in games, update your personal information, review your gaming history, and manage responsible gambling settings.

You may access your account at any time to view a full transaction history, including deposits, bonuses, winnings, bets, and withdrawals. Should you notice any discrepancies, please contact our customer support immediately to address them. We recommend reporting any errors within 90 days of their first appearance in your account statement.

4.5. Temporary Suspension of the Account

If you breach any of these Terms, we reserve the right to temporarily suspend or permanently close your account, restrict access to our services, reject bets or transactions, and withdraw promotional offers while investigations are ongoing.

Any positive balance held in your account at the time of investigation or subsequent legal action may be used to cover damages or outstanding amounts owed to us.

4.6. Closing and Termination of the Account

Either you or 50/50Lott may initiate the closure of your account, effectively terminating these Terms and your relationship with us.

You may close your account at any time through your account settings or by contacting customer support.

Upon closure, we will promptly (within five banking days) refund any remaining balance. However, only your own deposited funds will be refunded if:

  • You provided false information during registration or failed to supply requested verification documents,
  • You were banned for misconduct, including breaches of the Rules.

Funds will be returned using the original payment method, where possible. Otherwise, alternative arrangements may be made, subject to satisfactory verification of your details. If your account has unresolved bets at the time of closure, they will not be canceled. It will be your responsibility to contact customer support to arrange withdrawal of any winnings resulting from such settled bets.

If we are unable to reach you within twelve (12) months after account closure due to invalid contact details, any remaining balance will be forfeited to 50/50Lott. Additionally, if at the time of closure, the account balance is less than 200 SEK and we have no valid contact information for you, the remaining balance will be immediately forfeited.

5. Deposits, Withdrawals, and Gameplay

5.1. Deposits

Once you have successfully registered on the website, you must deposit funds into your account before you can start playing. Available payment methods may vary over time; however, under no circumstances will 50/50Lott offer credit for betting or accept cash deposits. Full information about available payment methods can always be found in the Deposits and Withdrawals section of your account. Deposits are only accepted if made through valid payment accounts, instruments, and services legally belonging to you. The use of third-party payment methods, including those held by legal entities, is strictly prohibited even if authorized by the third party.

We reserve the right to verify ownership of the payment methods and funds you use, and may request supporting documents such as bank statements, card copies, or screenshots from your banking apps. Until ownership is verified, your account may be temporarily blocked.

Depending on your selected deposit method, minimum deposit limits may apply. Information about minimum deposit amounts is available in your account under the Payments section. We reserve the right to impose additional conditions on certain payment methods and may update available options without prior notice. Therefore, we recommend regularly checking the Deposits and Withdrawals page for up-to-date information.

Bank transfers will be credited to your account as soon as they are confirmed. Deposits made via card or e-wallets are typically processed instantly once approved by your payment provider. It is your responsibility to provide complete, valid, and current payment information. Should a deposit be declined or incur charges from a payment provider, you agree to reimburse 50/50Lott for any resulting fees, which may be deducted from your existing balance. To protect your funds in the event of our insolvency, all player deposits are maintained in a separate dedicated account with a regulated financial institution, ensuring the separation of your money from company assets. By accepting these Terms, you agree to this method of fund protection.

Deposits should be proportionate to your gameplay activity. We reserve the right to investigate funding patterns, ensure consistency between deposits and gameplay, and verify any unused balances.

We will not accept any deposits that we suspect may have been obtained illegally. By making a deposit, you warrant that the funds originate from lawful sources. We carry out transaction checks to prevent money laundering, terrorist financing, and financial crimes. Additional documentation to verify the source of your funds may be requested at any time.

If any suspicious activity is detected on your account, we may report it to relevant authorities, close the account, and forfeit the funds. If you believe you have been wrongly charged, you may contact customer support with full transaction details, including relevant dates and a brief explanation, to request a refund.

5.2. Withdrawals

You can withdraw part or all of your available balance at any time by selecting one of the available withdrawal options in your account’s Deposits and Withdrawals section. Withdrawals are generally processed using the same method used for deposits. If you request a withdrawal of funds that have not been wagered in any games, we may request additional documentation to comply with anti-money laundering regulations (2017:630). Minimum withdrawal amounts may apply depending on the method selected, and this information is available on the Withdrawals page in your account.

We reserve the right to add further withdrawal conditions based on the payment method and to modify available withdrawal options without notice. We do not guarantee the availability of all methods at all times.

The maximum withdrawal limits are:

  • 50,000 SEK per transaction and per day.
  • 150,000 SEK per week.
  • 250,000 SEK per month.

In the event of significant winnings, such as a jackpot, 50/50Lott may offer a one-time payout that exceeds these standard limits.

Withdrawal requests may be processed immediately or after approval by our relevant department. Once approved, the funds will be transferred via the deposit method used, or manually processed if necessary.

We aim to process withdrawal requests within 72 hours, and no later than five banking days. For first-time withdrawals or large amounts, additional verification checks may be necessary. If your account is mistakenly credited, it is your responsibility to notify customer support immediately. Erroneously credited funds are not available for use or withdrawal and may be frozen or reclaimed, including any related winnings. You are responsible for declaring and paying any taxes that may apply to your winnings under local laws.

5.3. Gameplay

To participate in a game, you must have sufficient funds in your account to cover your wager. If a game is interrupted due to a technical malfunction or a system error affecting winnings calculations, fees, bonuses, payouts, or currency conversions ("system error"), the game will be resumed in accordance with legal requirements. Bets placed on interrupted games will remain securely held until the game is completed. If continuation is impossible, we will restore players to their original position prior to the interruption, including manual balance adjustments.

50/50Lott reserves the right to void games and transactions affected by system errors and to reclaim any funds gained through exploiting such errors. Accounts involved in such actions may be permanently closed.

If a game remains incomplete for 90 days due to technical issues, system errors, account closures, or other reasons, the game data will be permanently deleted. Any corresponding stakes may be refunded depending on the specific game.

6. Responsible Gambling

At 50/50Lott, we are fully committed to promoting and supporting responsible gambling. We offer our players a wide range of dedicated tools and controls to ensure a healthy and enjoyable gaming experience. You will find links to independent help organizations in the footer of every page on the website, offering support and guidance if you or someone close to you is experiencing gambling problems.

Before participating in any games, you must set daily, weekly, and monthly deposit limits to prevent you from depositing more than your chosen limits allow for each period. At any time, you may adjust your deposit limits. A decrease in your limit will take effect immediately, while an increase will only become effective after the current period ends, and no sooner than 72 hours after the request.

While logged into the website, a pop-up message will appear every hour informing you of how much you have wagered, how much you have won, and how long you have been logged in. You may then choose to either continue playing or end your session. You can also set daily, weekly, and monthly session time limits to regulate how long you remain logged in. Just like deposit limits, reductions take effect immediately, while increases are subject to a minimum 72-hour waiting period after the end of the current time frame. If you wish to take a break from gambling, you can self-exclude from the website for a period of your choice, ranging from a 24-hour "cooling-off" period up to a permanent exclusion of at least twelve (12) months.

Self-exclusion can be activated at any time via the Self-Exclusion link located at the top of our website or within the Responsible Gambling section of your account. A 24-hour cooling-off period can also be activated through these options.

We also encourage players considering self-exclusion to register with Spelpaus, Sweden's national self-exclusion service. This free service allows you to exclude yourself from all licensed gambling companies in Sweden, either temporarily or permanently.

All responsible gambling tools can be accessed, configured, and adjusted through the Responsible Gambling section in your account settings. We reserve the right to monitor all account activity. If we believe you may be experiencing gambling-related problems or are at risk of developing such issues, we may reach out to you through various communication channels. We also reserve the right to temporarily or permanently restrict your access to the website and our services as part of our duty of care. While we are committed to supporting you through our responsible gambling policies, tools, and guidance, 50/50Lott cannot accept liability if you continue to gamble despite the measures and support provided. For a full description of our responsible gambling tools and available resources, please visit the Responsible Gambling section on our website.

7. Customer Support, Complaints, and Disputes

We provide a dedicated customer support service available to all users. You can reach us via email at support@5050lott.se or through the live chat function available on the website. We expect all communication with our customer support team to be conducted politely. Offensive or abusive behavior towards our staff will not be tolerated, and we reserve the right to immediately and permanently close your account for such misconduct.

While we strive to ensure your experience with 50/50Lott is positive, there may be occasions when you feel dissatisfied with our products, services, or decisions regarding your account. If that happens, we encourage you to submit a complaint. Complaints should be submitted in writing either by emailing our support team at support@5050lott.se or using the live chat feature on the website. You may also call our dedicated support line at +46 10 884 48 98. Complaints should be made as soon as possible after the issue occurs and always within a reasonable time frame. Please include all relevant details to allow us to quickly and clearly identify the problem. We aim to respond to your complaint as swiftly as possible, typically within 10 days of receiving it. All communication regarding your complaint, including its outcome, will be conducted via the most recent email address registered to your account.

8. Bonuses and Promotions

Provided you comply with these Terms and Conditions, we may offer you bonuses or promotional incentives upon your initial participation in our games by crediting your account as part of a marketing campaign. Should you choose to cancel your participation in any bonus or promotion, you may withdraw your funds at any time, but bonus funds will be forfeited. All bonuses and promotions are subject to these general terms and conditions as well as any specific promotional terms ("specific bonus rules") available in the "Promotions" section of the website. In the event of any conflict, the specific bonus rules will prevail.

Unless otherwise stated, bonus funds cannot be withdrawn directly. They must be used to place bets on the website or within specified games or products, as outlined in the relevant bonus rules.

Certain wagering requirements must be met within the specified timeframe stated in the bonus rules to convert bonus funds into withdrawable cash. Failure to meet these requirements will result in the forfeiture of bonus funds and any winnings derived from them. Different games may contribute differently to wagering requirements. Please refer to the specific bonus rules for detailed information.

When a bonus linked to a deposit is active, bets may be deducted from both your cash balance and your bonus balance according to the specific campaign logic. Winnings are credited accordingly. Full details are outlined in each promotion’s specific rules. While playing with an active bonus, maximum bet limits and maximum win limits may apply. Breaching these limits may result in forfeiture of the bonus and any related winnings. Please check each promotion's specific terms for the exact maximum stake allowed. Bonuses are limited to one per account and per player.

We routinely review bonus activity to detect bonus abuse, including but not limited to:

  • Using bonus funds solely to build progress in a game and later collect winnings after the bonus has expired,
  • Triggering a bonus feature with bonus funds and collecting winnings after the bonus has expired,
  • Coordinated betting to ensure guaranteed profits through an active bonus,
  • Wagering in a manner that results in near 100% expected return, such as betting simultaneously on red and black in roulette.

If bonus abuse is detected or reasonably suspected, bonus funds and any associated winnings may be forfeited, and your account may be permanently closed. 50/50Lott reserves the right to modify or terminate any bonuses, promotions, or parts thereof at any time.

9. Specific Game Rules

Our casino is operated in collaboration with licensed software providers listed in the casino lobby on the website. The rules for each game are available in the Help section within each respective game. These rules are part of our overall Terms, and by playing, you confirm that you are familiar with the rules applicable to each game you participate in.

We reserve the right to modify available games and their payout percentages. You can review the return-to-player (RTP) percentage by clicking the Help or Info (usually marked with a question mark or "i" icon) inside each game. It is your responsibility to check the RTP before starting to play.

If your device malfunctions or your internet connection is lost during gameplay, the game will resume from the point of interruption once you reconnect. In the event of a system error, all affected bets will be declared void. If a game round is initiated but not completed due to a system fault, 50/50Lott will refund the wager to your account or pay it to you via an approved method if your account is closed. We offer live casino games that require sufficient internet bandwidth. Only players with adequate bandwidth are recommended to participate in live games.

10. Other Provisions

50/50Lott is the sole owner of the 50/50Lott brand and logo. Unauthorized use may result in legal action. All content found on the website, including text, graphics, code, files, and links, belongs to 50/50Lott and/or its licensors. It may not be copied, transmitted, or stored in whole or in part without written permission. Registering and using our system grants you no intellectual property rights. Unauthorized use may lead to legal action.

We make no warranties regarding the suitability or quality of the website and services. Except as explicitly provided, the website and services are offered "as is," and all implied conditions, warranties, and representations are excluded to the fullest extent permitted by law. 50/50Lott shall not be liable for:

  • Economic losses such as loss of profit, revenue, goodwill, or anticipated savings,
  • Loss or corruption of data or documents,
  • Special, indirect, or consequential losses,
  • Loss resulting from third-party claims,
  • Loss arising from your failure to meet responsibilities,
  • Loss caused by instructions from players, agents, or third parties,
  • Loss due to force majeure events.

Nothing in these Terms will limit our liability for:

  • Death or personal injury caused by negligence,
  • Fraud or fraudulent misrepresentation,
  • Gross negligence,
  • Any liability that cannot be legally limited under applicable law.

f any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. This agreement is governed by the laws of Sweden, and Swedish courts shall have exclusive jurisdiction over any disputes arising from it.